- Who is zBackup.app
- Types of information collected & how it’s used
We collect and use the following information to provide, improve, protect, and promote our service. Your data may be transferred between our servers and vendors to carry out these tasks.
Personal Information. This includes your name, email address, usernames, phone number, company name, billing address, time zone, and IP address/geolocation.
Virtual Meeting Recording Files. This includes audio recordings, video recordings, and meeting metadata. To complete zBackup.app’s Primary Function, we will often temporarily download parts or whole files from your Zoom account to upload that data to other providers. To increase the efficiency and privacy of our application, we will have the cloud storage providers directly download the information from Zoom’s servers where possible. If the cloud provider requires us to download this information, we will only store your meeting recordings on our server as long as the files are needed to upload to the cloud provider.
Metadata. To help us provide and support our customers, we will store metadata of your actions and automatic backups on our service. Some of this data may be displayed to you on your account dashboard and some of this data may be accessible only to zBackup.app staff members.
Analytics Information. We use various service providers, like Google Analytics and Zoho Analytics, to understand how you engage with our website and service. If you don’t want Google Analytics to be used in your browser, you can install the ‘Google Analytics Opt-Out Browser Add-On’, provided by Google.
Retargeting Information. We may also use service providers to collect retargeting information to bring our users advertising based on their engagement with our website and service.
Subscription & Payment information. When you make a purchase with us, our service provider(s) will collect your payment information for the purpose of billing you over the course of your subscription.
- Who your information is shared with
Cloud Storage Providers. To carry out our Primary Function, we will need to share your Virtual Meeting Recording Files and Metadata with your selected Cloud Storage Providers.
Analytics Service Providers. See the “Analytics Information” section of section 2.
Marketing & Email Service Providers. To inform you of your usage of the service and to promote the service to you, we will need to share your contact information with our marketing & email service providers.
- How long we keep your data for
With the exception of Virtual Meeting Recording Files which are deleted after they are successfully backed up to your cloud storage provider, we will securely store the rest of the data listed in section 2. Once you uninstall our service either by sending a request to our contact listed in section 8 or by uninstalling our app through the Zoom Marketplace, we will delete any metadata we have on file for your account. For accounting and future business development purposes, we will need to hold on to some of your payment information & history and some of your personal information, where allowable by Zoom policies.
You can revoke access to data from your Google account by going to the Google security settings page.
To ensure that your information is kept secure, we have put in place appropriate technical, physical and administrative procedures to safeguard and secure the information we collect to prevent unauthorized access or disclosure.
- Other privacy policies you should refer to
It takes a village to build a good piece of software and zBackup.app is no exception. Our service integrates with a number of third party providers who make this service run smoothly. These services include, but are not limited to:
- Dropbox - https://www.dropbox.com/privacy
- Mailgun - https://www.mailgun.com/privacy-policy/
- Microsoft - https://privacy.microsoft.com/en-gb/privacy
- Vimeo - https://vimeo.com/privacy
- Zoho - https://www.zoho.com/privacy.html
- Zoom - https://zoom.us/privacy
Service providers are listed in alphabetical order.
We reserve the right, in our discretion, to make changes to our service or this Policy. We may change Policy by updating this page. You should check this page from time to time to ensure that you are aware of any changes. This Notice is effective October 24, 2020. By continuing to use our service, you consent to this Notice as amended.
If you have questions, concerns, comments, or complaints about our service or data handling, we can be reached at:
3304 Appalachian Way
Plano, TX 75075
Email: [email protected]
We will investigate any complaints received in writing and do our best to resolve them with you as soon as possible.